Facilities Management
Your Trusted Facilities Management Partner: At We Are FM, we’re committed to delivering premier facilities management solutions customised to your needs. With over 50 years of expertise, we excel in cost-effective solutions, compliance, and prioritising employee well-being. We seamlessly integrate into your operations, engaging at every level.
Why outsource your Facility Management needs?
When you choose to outsource your facility management needs to We Are FM, you’re making a smart move towards greater efficiency and productivity. Imagine handing over the reins of maintenance and compliance to experts who tailor their approach to fit your organisation’s unique requirements. With our dedicated teams handling the details, you can shift your focus back to what you do best -growing your business.
By partnering with us, you’ll experience significant cost savings and enjoy smooth, uninterrupted operations. We’re always ahead of industry trends, constantly innovating to ensure your facilities are managed with the latest and most effective strategies.
In short, with We Are FM, you’re not just outsourcing a service; you’re transforming how your organisation operates, freeing up your resources and enhancing your overall performance.
MAINTAINING & OPTIMISING FACILITIES
STREAMLING PROCESSES
SUPPORTING PEOPLE
MANAGING & DELIVERY PROJECTS
INTEGRATING TECHNOLOGY
DRIVING SUSTAINABILITY
UNLOCKING EFFICIENCIES
BUSINESS CONTINUITY PLANNING
Response Times
We work together as a team to respond to service requests in a timely manner. The timeline to action requests varies depending on current resource allocation and level of priority.
We prioritise requests based on their nature, allowing us to optimise workflow and serve our client base effectively. Service requests fall under three categories.
EMERGENCY =
24 HOUR RESPONSE TIME
Emergency category refers to sudden, unexpected issues or conditions that present an imminent danger to life, safety or health, and/or will result in major damage to assets. Examples such as downed electrical wire, broken steam or waterline, flooding, power failure.
URGENT = 48/72 HOURS OR LESS
Urgent category refers to unexpected issues or conditions that affect or impede important operations or sanitation, and/or may pose risk to health and safety, and/or may cause an emergency condition if not addressed promptly. Examples such as replacing essential light bulbs in critical areas such as, stairwells, hallways or dark alleyways, repair cracked window, minor leaks, minor plumbing issues where other facilities are available, elevator breakdowns creating accessibility issues.
ROUTINE OR SCHEDULED =
14 BUSINESS DAYS OR AS SOON
AS POSSIBLE
Routine or Scheduled category refers to issues or conditions that do not require immediate attention, and can be responded to during normal operational hours. Examples such as replacement of light bulbs in non-critical areas (e.g. decorative lighting, feature lighting), hanging pictures, whiteboards, etc. replacing cabinet doors or damaged shelving, painting, preventative maintenance.
Sustainability & ESG
Aligning your facilities management strategy with your overall ESG targets sets the foundation for long-term success. ESG isn’t a separate initiative but a core element of your FM approach. By embedding ESG principles into every aspect of facilities management, you ensure that these goals drive every decision and action, directly enhancing your broader business achievements.
Sustainability becomes a continuous process, not a one-time task. Your FM strategy evolves into a powerful tool for driving positive change – improving energy efficiency, optimising resource use, and ensuring ethical supply chains. This ongoing commitment to ESG shapes how your facilities operate, leading to enhanced performance and a stronger bottom line.
Effective ESG targets require strategic integration into your FM operations. This alignment ensures that every facet of facilities management supports your ESG goals, turning them into actionable and measurable outcomes. This strategic approach not only fosters meaningful progress but also enhances profitability, ensuring long-term financial gains and operational success.
Incorporating ESG into facilities management isn’t just a strategy; it’s essential for achieving holistic and sustainable success. By making ESG principles a core part of your FM approach, you ensure that your facilities are not only well-managed but also drive positive financial and operational outcomes for your business.
Pre-Acquisition Support
When considering the acquisition of a new location, our dedicated team of professionals is committed to providing comprehensive support. We offer expert design input, mechanical and electrical advice, budget cost estimates, detailed internal and external condition reports, ongoing maintenance cost projections, and Environmental, Social, and Governance (ESG) guidance. This multifaceted advice is intended to empower you to make well-informed decisions by gaining a thorough understanding of the risks and opportunities associated with each potential location.
To achieve this goal, we employ a variety of specialist surveys and cutting-edge technologies to gather accurate data. This includes utilising drone surveys and 360° Matterport scanning to create detailed visual representations of properties. By harnessing these innovative methods, we aim to provide you with a holistic view of each location, facilitating effective analysis and decision-making throughout the acquisition process.
